The Web Installation must be performed at the server where the application will reside. Installation instructions may vary slightly depending on which database you are using (Oracle or SQL Server). We recommend that you close all Windows applications before running the Lucity software setup.
Currently, the only fully supported browsers are Internet Explorer 7, 8, 9, and 10.
- Open the Lucity install media and run Setup.exe, the following screen will appear:

- Select the Web option on the menu. The following window will appear:

- Read the Welcome screen.
- Click
to continue. The Database Connection Information dialog will appear:
Note: Depending on which database you are using (Oracle or SQL Server), select the appropriate radio button. Then, enter the appropriate DB connection information based on your database type. Note that these need to be existing databases as the installation will not be creating databases for you.
- SQL Server Users: Enter the Instance Name and User Database Name (GBAUser). The latter must be the user database; change the name if you are using something other than GBAUser.
- Oracle Users: Enter the Instance Name only. The User Database Name field will be inaccessible.
Oracle Users: The following versions/components are required: 10gR2 (version 10.2.0.1) and ODP.NET 2.0 (version 10.2.0.2.20). Checks are performed for these components. If any fail, you'll receive an error message stating the particular problem. If a problem is found, the installation will be terminated.
- Click
to continue. The Existing Site dialog will appear:
- Click
to continue. The Virtual Directory dialog will appear:- We recommend using the default settings. The Physical Directory defaults to the root of the existing web site.

- Click
to continue. The SSL Option window will appear:
- To use Lucity Web over SSL, check this option. You are responsible for configuring the site to support SSL by installing a valid certificate and creating an https binding if they do not already exist.
Note: If you enable this option but do not perform the required SSL configuration steps in IIS, Lucity Web will not run properly. If you are using the Lucity Web GIS Map, you may also need to modify the configuration of the ClientAccessPolicy.xml file on ArcServer to properly allow access across schemes.
- Click
to continue. The Web Gateway User dialog will appear:
- Read the information on the screen. It informs you that the username and password you provide will be used to create a new database user. The Web will utilize this user to query application configuration information. This user will be granted minimal database privileges and access to several Lucity stored procedures. Consider the following:
- We recommend using the default username provided.
- If you choose to type in a different username, it should not be an administrative user or any existing Lucity user names. These user names are disallowed. If you enter a username that is disallowed, you'll be prompted to enter an alternative username.
- If the username you enter already exists, the installation will verify the password by attempting to connect to the database as this user.
- For new accounts, we recommend a password at least 8 characters in length.
Note: By default, SQL Server 2005 or higher enforces your local or domain password policy when evaluating passwords for database users. If you are using SQL Server 2005 or higher, please ensure that the password you choose meets your organization's password policy.
- Click
to continue. The DBA Admin Login dialog will appear:
DBA Credentials are required to create or update the specified user account. Depending on the type of database you are using (SQL Server or Oracle), enter the following:
- Click
to continue. The Scheduled Task User dialog will appear:
- Read the information on the screen. It informs you that the Web installer creates a scheduled task to purge generated PDF content from the Reports directory. The username and password that you enter on this screen must have Delete access to the ReportsPDF application directory. By default, this directory is located at C:\Inetpub\LucityWeb\ReportsPDF.
- You can run this job as either a local user or a domain user. For a local user, enter only the username. For a domain user, enter as DOMAIN\Username.
- By default, this job is scheduled to run once a week on Sundays at 3:00 AM. If you wish to alter the default schedule, we recommend that you create a new job using the same parameters as the one we create, but employ a different schedule. Note that Lucity will recreate the job with the same default parameters at the next upgrade.
- Click
to continue. The Ready window will appear:
Note: IIS will be restarted during the installation.
Note: The Virtual Directory creation may take up to 1 minute depending on the speed of the web server. Please wait while this process completes.
More Information about out Data Collection Policy
- Click
to begin the installation. This process may take a few minutes. The following window will appear when the installation is complete: 
Note: Now that the installation has successfully completed, additional setup will be required to fully utilize the Web application. Please refer to the Lucity Administration for Web apps help guide, "Getting Started" topic to complete this setup. This help guide is part of the Desktop Installation and can be found where the Lucity applications have been installed.