Work Notifications

The Work Management modules have the ability to generate automated notifications for Requests and Work Orders. These notifications can:

• Work Request Notifications
  • Alert employees that a specific problem was either; used in a work request, changed, or is overdue.
  • Thank customers for their requests (Thank You email.)
  • Inform customers that their request has been taken care of (Completion email.)
  • Alert supervisors that they were assigned a request.
• Work Order Notifications
  • Alert supervisors and lead workers when a new work order was created and assigned to them.
  • Alert employees that a work order has been created using a specific task or problem.
  • Alert employees that a specific task was either; used in a work order, changed, or is overdue.
  • Alert employees when a Work Order is completed based on the main task.
  • Alert employees when priority on a work order has changed based on the main task.
• Work Project Management
  • Send an email request for a budget transfer from one Master Project to another.
  • Send an email request for new sub-project to be created for a Master Project.
  • Send an email request for a purchase order adjustment to a Project Purchase Order.

    Note: A notification can also be setup to go out on the work order start date, instead of he creation date, if work order are created ahead of time.

For these Notifications to work, Notifications templates need to be setup first in the General>Notification Setup module.