Most Work Orders designate either an Asset or a Location as the focus of the work. Work Order Assets are individual items from other Lucity modules that are the focus of the Work Order. For example, a Work Order could address one or more vehicles, a stretch of roadway, or a sewer manhole.
Adding Assets to the Work Order ties work costs back to the asset. Thus, an agency can view a history of Lucity data for its assets and assess the maintenance cost of an asset over time.
Lucity's Work system is flexible to help organizations manage small tasks or large projects that span extended periods of time. Some Work Orders designate only one Asset, while others list many. Users can also add a single Asset to a Work Order multiple times. This capability accommodates agencies that want to create larger Work Orders with Tasks that require the asset to be worked on on multiple occasions.
Asset-Related Fields
System ID 1 |
Displays the common ID for the first record in the Work Order's Assets grid. This field is not usually included on the Work Order form because the Asset (Desc 1) field provides more information. |
Asset (Desc 1) |
Displays the Desc 1 value for the first record in the Work Order's Assets grid. The Desc 1 field is commonly used to identify and describe the asset. |
Location (Desc 2) |
Displays the Desc 2 value for the first record in the Work Order's Assets grid. The Desc 2 field usually provides information about the location of the asset. |
Work Order Assets Grid
The Work Order > Asset grid lists the asset inventory records associated with the Work Order. The grid gives users easy access to these records, as well as to many tools used to work with Asset records or work with Asset data.
Records may be added to this grid:
Forcing Asset Use
If the Category selected in the Work Order's Category field has the "Requires Asset to Close WO" option enabled, an asset of that same Category must be added to the Work Order's Asset grid before the Work Order can be closed.
Related Work Options
If the "Allow Duplicate Assets per Work Order" setting is enabled in Work Options, users can add the same Asset to a Work Order multiple times. If the option is disabled, each Asset can only be added to the Work Order once.
If the "Copy Address from Asset" setting is enabled in Work Options and an Asset is added to the Work Order, the system automatically attempts to create a connected Location record to identify the location of the asset. If a user later deletes the Asset record, the system deletes the Location record, as well.
How to add an Asset to a Work Order
How to add multiple Assets to a Work Order
How to view an Asset in the Web Map
How to add an Asset to the Work Order using the Web Map
How to indicate that work on an Asset is complete
How to link a Task to an Asset
Asset Record Fields
Category* |
Specifies which asset grouping this asset falls under.
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Asset Type* |
Identifies the source module of the asset.
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Asset Rec # |
Identifies the asset by its unique, system-defined identifier. Users can only select or enter assets from the module indicated in the Asset Type field. Enables users to select the asset from a pick-list of records from the module. Enables users to select the asset from a asset-driven list/tree of options. |
Desc 1 Desc 2 |
Display useful information from the Asset record. The system automatically completes these fields based on settings in the Work Asset Setup module; however the user can edit these fields. |
PM Description |
Describes the asset as it was described on the PM.
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Sequence |
Indicates when work on this Asset should be completed in relation to other Assets on the Work Order. |
* Required.
Note: The system may automatically complete custom fields in the Asset grid based on settings in the Work Asset Setup module.
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