Create Request Forms

1. In the Lucity Admin tool, go to Forms > View/Forms Manager.

   

2. Select Request Manager for STEP 1: Select Program.
3. Select Work Requests for STEP 2: Select Module.
4. Select Work Requests for STEP 3: Select Module Component.

More information about creating a new Form, or editing an existing Form

More information about adding a File Upload field to a Form

1. In the Form Editor, go to Form > Options.

   

2. In the Citizen ID field, enter a unique ID for this Form. This ID must be all capital letters and numbers. (ex. RQF124)
3. Click OK.

   Note: The Form options also give an agency the ability to hide the Submit button on the Form by unchecking the Show Submit Button box. This feature is helpful if a Form is designed to provide information, rather than serve as a means for submitting Requests.

1. In the Lucity Admin tool, go to Security > Assign Groups to Forms.

   

2. On the left, under Groups, select the PublicWebGroup.
3. In the middle, select Request Manager, Work Requests, and Work Requests in the three drop-down boxes.
4. On the right, under Available Views/Forms, select any Request forms that have a Citizen ID set.
5. Click Assign Groups.