Making the Forms Accessible

After the initial setup is complete, and the Request Forms have been created, the forms must be made accessible to citizens or internal users. If a Form will be used with external clients, a link to it must be added to the agency's web site. If a Form will be used internally, it can be added to a menu within Lucity Web.

In the Lucity Administration tool, go to System > Settings > Web Site tab.
Copy down the URL in the Comma delimited list of servers running WebCitizen field. It will look something like this:
http://www.example.com/lucitycitizenportal
Add the following to the end of the URL:
/default.aspx?fui=

It will look similar to this:

http://www.example.com/lucitycitizenportal/default.aspx?fui=

This is the URL that should be used to access any Web Citizen Form.
To specify a particular Form, add its Citizen ID to the end of the URL. The URL will look similar to this:
http://www.example.com/lucitycitizenportal/default.aspx?fui=RQF124
Provide a link to that URL in an appropriate place on the agency's web site. Clicking the link will open the Form.

In the Lucity Administration tool, go to Navigation > Menus.
At the bottom, click Start Edit.
On the left, under Menus, choose a menu.
In the middle, choose Request Manager, Work Requests, Work Requests from the drop-down boxes.
On the right side, under Views/Forms not assigned to menus, choose the Citizen form .
Click the left-arrow button to assign the selected Form to the selected menu.