DOS Attacks

Question: Do you have any techniques for stopping denial-of-service (DOS) attacks from the Internet?

Answer: A DOS attack occurs when someone attempts to crash a web site by bombarding it with multiple requests. Lucity has implemented one technique for stopping DOS attacks in the Citizen Portal application.

By default, if the Citizen application receives more than 1000 requests within 10 minutes from a single IP address, it will stop accepting requests from that IP address for the duration of the 10 minutes. The maximum number of requests and the time period values can be configured by an administrator. The default values are hard-coded in the program; they are not found in the appsettings file. However, adding entries in appsettings.config file can override the defaults.

See Also

How To: Setup Citizen Portal

Security

Create Request Forms

Making the Forms Accessible

Updating Customer Database from Requests

Document Upload Setup

Customizing the Lucity Citizen Portal Page

Customizing the Citizen Thank You page

Customizing the Citizen Request Email