How To: Setup Citizen Portal

The Citizen Portal portal gives an agency's clients a way to fill out requests for work and submit them over the Internet. This section serves as a step-by-step guide for setting up Citizen Portal.

Installation

Security

Create Request Forms

Form Display and application settings

Updating the Customer Database from Requests

Advanced Configurations

Customizing the Lucity Citizen Portal page

Customizing the Citizen Request email

In This Section

Security

Create Request Forms

Making the Forms Accessible

Updating Customer Database from Requests

Document Upload Setup

Customizing the Lucity Citizen Portal Page

Customizing the Citizen Thank You page

Customizing the Citizen Request Email

DOS Attacks

See Also

Welcome

The Administration Tool

Data Quality Tool

Error and Event Logs

How To: Set up Lucity Web