Error and Event Logs

The application logs events or error messages to certain rolling log files, which may be found in the following locations:

Program

Log

Location

Purpose

Lucity Desktop

rolling.log

%APPDATA%/Lucity/Logs

on the workstation machine for the current user

Records the use of the Lucity Desktop and Lucity Administration Tool programs by the current Windows user on this machine.

 

gslog.htm

%APPDATA%/Lucity

on the workstation machine for the current user

Tracks Lucity Desktop's attempts to communicate with and update the geodatabase.

Lucity Administration Tool

rolling.log

%APPDATA%/Lucity/Logs

on the workstation machine for the current user

Records the use of the Lucity Desktop and Lucity Administration Tool programs by the current Windows user on this machine.

Server Logs

Lucity Web

rolling.log

inetpub/wwwroot/[Virtual Directory]/logs

Logs the activities of the Lucity Web program for all users connected to it.

Lucity Services

PMWOGen_clint00X.log

%APPDATA%/Lucity

On the server, under the user set to run the services

Logs the activities of the Lucity PM service. The file name reflects the client the services ran for.
(ex. pmwogen_clint001.log)

Upgrade Logs

Client Maintenance

ClientMaintenanceError.log

%APPDATA%/Lucity

on the workstation machine for the current user

Records any errors that occur in client maintenance. Errors are logged as part of the server/database upgrade, or when run manually from the desktop computer.

 

DBModError.log

%APPDATA%/Lucity

on the workstation machine for the current user

Records any errors that occur during the database update in client maintenance. Errors are logged as part of the Server/Database upgrade, or when run manually from the desktop computer.

Note: Error logging is enabled by default, but additional logging options can be turned on in the corresponding logging.config.

Note: It is possible to configure the logs to write to the Event Viewer or to other places, such as a SQL database, a text file, or emails. Using alternate logging destinations requires additional coding by the end-user.

See Also

Welcome

The Administration Tool

Data Quality Tool

How To: Set up Lucity Web

How To: Setup Citizen Portal