The Scripts tab is where you can enter phone scripts or questions for the requester that must be answered to properly assess the problem.
In This Section
Adding a Script
Viewing, Editing, or Deleting a Script
Entering a Response
See Also
Requests
Requests Header Data
Customer Tab
Request Tab
Department Tab
WO Custom tab
Notifications Tab
Requesters Tab
Tracking Tab
Custom and Comment Tabs
Toolkit Functions
Work Request Notifications
How to Create a Request
Linking Requests and WOs
Requests Tutorial Movies
