Report Setup

Lucity provides a standard set of Crystal Reports, which are stored on the Web server. However, many agencies choose to customize these reports and add reports of their own. If an agency has custom Desktop reports, they must be converted for Lucity Web use. The following sections explain how to set up custom reports.

Crystal Reports automatically limits how many reports can be run simultaneously. This can be a problem when a report contains a subreport and is run on a large number of records.
To change this, log onto the server where Lucity Report Server is installed.
Open Regedit.exe (Search in windows)
Navigate to the following path: HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Report Application Server\InprocServer
Increase the PrintJobSize job.
Note: Increasing this number will let more reports simultaneously. Too many reports running at once can have a negative impact on performance.
The copy of IIS running the Lucity Report Server must be restarted before the change will take effect.

Some reports have built-in parameters. This must be filled out before the report will be run.

Many built in reports have an optional Subtitle parameter. These can be disabled for reports run from the reports tool using the Admin Portal > Settings > System Settings > Reporting > Suppress Subtitles on View Reports setting.