When publishing the map to a map service, several special options must be enabled:
On the Capabilities tab, check the Feature Access option.
Then, open the Feature Access tab.
Under Operations allowed, check all of the boxes. Note: the Create option is required. The other options are not required, but some of the red-line tools will not work if the options are not enabled.
The Red-line tool also enables administrators to control how users interact with the red-lines that other users add.
Check the Enable ownership-based access control on features option and choose whether to allow users to Query, Update or Delete others' red-lines.
Log into Arc Server Manager and click on Services > Manage Services.
Locate the map service you wish to use.
Click on the map service to see its properties.
Go to the Capabilities tab.
Copy down address found in the URL box, which should have a path similar to this: http://<server name>/ArcGIS/services/<service name>/FeatureServer
Add add "rest" to the URL so that the URL looks similar this: http://<server name>/ArcGIS/rest/services/<service name>/FeatureServer
Open a web browser and paste the URL (from Step f) into the address bar and press Enter. A page appears listing the properties of the map service.
The Layers section lists of all of the service's layers. The number behind the layer name is the layer's order number.
Add the layer's order number to the end of the service URL. The URL will look similar to this: http://<server name>/ArcGIS/rest/services/<service name>/FeatureServer/0
Log into Arc Server Manager and click on Services > Manage Services.
Locate the map service you wish to use.
Click on the map service to see its properties.
Click the Capabilities button.
Copy down the REST URL, which should have a path similar to this: http://<server name>/ArcGIS/rest/services/<service name>/FeatureServer.
Click on the REST URL. A page listing the properties of the map service appears.
The Layers section lists all the service's layers. The number behind the layer name is the layer order number.
Add the layer order number to the end of the service URL. The URL will look similar to this: http://<server name>/ArcGIS/rest/services/<service name>/FeatureServer/0
Launch the Lucity Administration Tool and select GIS > Map Setup.
In the Available Maps grid, select the map to add the red-line service to and click Edit Map Setup.
In the Redlining section, select the red-lining map from the drop-down. This list displays only the feature services configured in the Map Services tool.
Also in that section, enter the layer number within the feature service that corresponds to each type of redlining layer: Point, Polyline, and Polygon.
Close the window and click Save on the Map Setup window. These layers will now appear in the map.