The Work Order Routing tool allows users to select a group of Work Orders and identify the most efficient route between the Locations and Assets in those Work Orders.
The tool requires a routing service to work. The routing service can be either a third-party service (like ESRI's) or a routing service the agency owns and maintains.
How To Configure the Map To Use a Routing Service
Obtain the REST URL for the routing service.
In the Administration Tool, go to System > Settings > GIS Routing tab.
In the URL for ArcGIS Vehicle Routing Network Analaysis Service field, enter the URL for the service.
If you prefer that the route always starts at a specific address, enter that address into the Default Vehicle Start Address for Work Routing.
Save changes. The next time that the Web Map is loaded, the Routing tool will be operational.