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Book Contents

Book Index

Sample Knowledge Base

Based on your Work Flow Setup, some Problems may have associated Knowledge Base information when selected on Request submittal forms. When you select one of these Problems on the form, the Knowledge Base window will appear. Click OK to close the Knowledge Base dialog. To view this information again, simply click the KB button button on the form. Consult your system administrator for additional information.

Web KB

See Also

Using the Forms

Using the Pick Lists

Default Form Elements

Sample Scripts

Parts Integration Example

Partial Defaulting Example

Financial Integration Example

Open Warranty Notice

Yellow Textboxes on Web Pages

Special Note Regarding Resulting Tasks

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