Request Tracking Options

The tracking options allow you to select which actions are tracked in the Requests Tracking tab.

To select tracking options for the Requests module, complete the following steps:

1. Click on the Tracking Options tab.
2. Select Work Requests from the drop-down menu in the dialog box.
3. Click on the module toolbar to enter Edit Mode.
4. Right click on an option and select "Start Tracking" and "Yes" will appear in the Tracked column meaning that action will be tracked in the Requests module. Or, select "Stop Tracking" and "No" will appear in the Tracked column meaning that action is not being tracked.

   

5. Click to save the changes.