While the Lucity GIS Viewer can be on any machine, it cannot be used until it is activated. Activation codes are unique for each computer. Permissions in the Lucity Security Tool control which users can use the viewer and activate it.
The Lucity GIS Viewer activation codes are each tied to a separate license, and machine. Therefore, when the viewer is activated on a machine a licenses is used. That licenses is now tied to the machine that is activated and cannot be used by any other user, even if that machine isn't actively using the viewer.
The only way to release a licenses for another user to use would be deactivate the machine.
Unlike the mobile products the user doesn't need to get, or even see the activation code. The activation code is applied automatically when they tell the program to activate.
If the Lucity GIS Viewer needs to be deactivated on a machine, an admin needs to launch the Lucity Administration Tool and go to System > Activations Manager. They should select the activation record for that user on that machine and click the Deactivate license button.
How To Activate the viewer
The first time a user runs the Lucity GIS Viewer they will get the following prompt if there are licenses available to activate their copy of the viewer.
Click Yes.
The program will immediately be activated and assigned a licenses.
How To Put a time limit on how long a device activation stays valid (when not in use)
In the Lucity Administration Tool go to System > Settings > Mobile tab.
In the Mobile activation timeout in days field enter a number.
If somebody is trying to activate another device and they system is out of licenses the activation manager will go through its current activations and check for any "inactive" devices. If a user hasn't used a device in for the number of days previously specified the activation manager will drop that activation and activate the next device.
How To Use the Activations Manager
In the Lucity Administration Tool go to System > Activations Manager. The following screen will appear.
Fields
Name - The devices name (ie the phone number).
Secret - The Activation code for this device/user record.
User Name - the user's Lucity login.
Last Activated on - When this device was last activated.
License - The type of license this device is using.
Buttons
Deactivate license - deactivates the selected activation record and removes it from the active list.
View Log - View a log of every time the selected activation record has been activated or deactivated.
Send Email With Code - This is not used for Lucity GIS Viewer activations because the activation occurs automatically, without entering the code.
Note: The activations manager is used for the Lucity GIS Viewer and the Lucity Mobile apps.
Note: For more information about getting permission to use the Activations Manager please go here.
What is the relationship between activation codes, users, and available licenses?
