The Requests/WO tab allows you to link the overflow event to an existing work order or request.
To link your overflow to a work order or request, Right - click in the appropriate grid and select either Link to Existing Request or Link to Existing Work Order.
You'll see a pick list with the request/work order number, date, category, problem, task, status, and location. Scroll through the pick lists to find the appropriate work order or request. Then, click Select. The Work Order or Request will be added to the appropriate grid.
You can then Right - click on the listings in the grid to Go to Linked Request/Work Order or Remove Link.
