Documents

Field

Function

Error to display if a file upload fails in the Citizen app *

Indicates the error message displayed when a document fails to upload.

List of document types that are allowed to be added to records **

Specifies the file types that users may attach to records in the Web or Mobile programs. Enter a comma-delimited list of file extensions.

List of document types that are allowed to be uploaded by citizens *

Specifies the file types that users may attach to records in the Citizen Portal program. Enter a comma-delimited list of file extensions.

List of document types that are not allowed to be added to records **

Indicates which file types should be blocked from being attached to records in the Web or Mobile programs. Enter a comma-delimited list of file extensions.

Note: To allow videos to be uploaded, mp4 must not be in this list.

Maximum size for uploaded document in mb (Citizen) *

Limits the size of documents that can be attached to a Citizen Portal request.

Maximum size for uploaded document in mb (Internal) **

Limits the size of documents that can be attached to a record in Lucity Web or when using the REST API.

Path where Reports are stored *

Establishes a network path for the location in which uploaded reports are stored. This should point to a folder within the LucityWeb\Reports folder.

Path where uploaded documents are stored (Citizen) *

Establishes a network path for the location in which the uploaded documents from Citizen Portal will be stored.

Path where uploaded documents are stored (Internal) **

Establishes a network path for the location in which the uploaded documents from Lucity Web and Mobile will be stored.

URL to Document Server ***

Designates the URL for the Lucity Document Server application, which is installed with the Lucity Web and Citizen Portal programs.