Citizen Portal Setup

The Citizen Portal gives an organization a way to make a request form available to their clients over the internet. This form can be setup as a page or embedded in another website. Any requests submited through this form are added into the Lucity system. This section serves as a step-by-step guide for setting up Citizen Portal.

Installation

Security

Create Request Forms

Form Display and application settings

Updating the Customer Database from Requests

Advanced Configurations

Customizing the Lucity Citizen Portal page

Customizing the Citizen Request email