Addresses
The Customer Address module is a database of locations or addresses that an agency services. Each Address record contains location and owner information. It can also record account data, utility links, and parcel information.
Common Tasks
To open this module, select General > Customers > Addresses .
How to create an Address
In the Customer Address module click the button. Fill out the Address and Address - Street Name fields. (required) Enter a Property ID Tag to identify the address. This must be unique. Enter other location information like City , State , and Zip . Complete other fields as desired. Click the button to save the record. The new record appears in the grid.
How to add a Utility Account
Select the Address you want to add a utility account to. Click the button to expand the record. Select the Accounts grid and click the button. Enter the contact's Account Number and Account Type (required). Click the button to save the record. How to add a new Customer Contact record
Select the Address you want to add a contact to. Click the button to expand the record. Select the Contacts grid and click the button. Enter the contact's Name (required). Complete other fields as desired. Click the button to save the record. How to link to an existing Customer Contact record
Select the Address you want to add a contact to. Click the button to expand the record. Select the Contacts grid and click the button. A pop-up displays all Customer Contact records. Select a Contact from the list.Note: Use the fields at the top of each column to search for a specific record.
Click OK . The selected Contact is attached to the Address .
How to add a new Parcel record
Select the Address you want to add a parcel to. Click the button to expand the record. Select the Parcels grid and click the button. Enter a Parcel Number (required). Complete other fields as desired. Click the button to save the record. How to link to an existing Parcel record
Select the Address you want to add a parcel to. Click the button to expand the record. Select the Parcels grid and click the button. A pop-up appears listing all Parcel records. Select a Parcel from the list.Note: Use the fields at the top of each column to search for specific record.
Click OK . The selected Parcel is attached to the Address . How to link an Address to a Sewer Service Lateral
Select the Address you want to add a service lateral to. Click to edit the address record. Find the Service Structure field. Select a service line from the Service Structure picklist . Click the button to save the record. How to add a Solid Waste record
Select the Address you want to add a solid waste account to. Click the button to expand the record. Select the Solid Waste grid and click the button. Enter the Location No (required). Complete other fields as desired. Click the button to save the record. How to attach an existing Solid Waste record
Select the Address you want to add a solid waste account to. Click the button to expand the record. Select the Solid Waste grid and click the button. A pop-up appears listing all Solid Waste records. Select a record from the list.Note: Use the fields at the top of each column to search for a specific record.
Click OK . The Solid Waste record is now attached to the Address . How to link an Address to a Street Segment
Select the Address you want to add a street to. Click to edit the address record. Find the Street Number field. In the Street Number field, select a street segment from the pick-list . Click the button to save the record. How to link an address to a Service Tap
Select the Address you want to add a service tap to. Click to edit the address record. Find the Service Tap No field. Select a tap from the Service Tap No picklist . Click the button to save the record.
Other Information
Relationships
Required Relationships
Optional Relationships
Electric Induction Motors
Electric Synchronous Motors
Related Settings