The Communication tab can store records of all conversations, emails and notices sent for the site.
Conversations grid
This grid stores general communications between the agency and site.
A sample of the grid appears below. Sort records in the grid by clicking on the headings. An up or down arrow (highlighted in orange below) will appear signifying ascending or descending order. The functions in the grid allow user to view, add, edit, or delete the record.
Email Tracking grid
The Email Tracking grid is read-only and keeps a record of all email notifications sent out to primary Site Contacts or Owners using the Lucity Notifications. The records in the grid can be sorted by clicking on a column header (below a sort arrow is highlighted in orange).
The columns display the following information:
Tracked Item : Notes that an email notification was sent.
Description : States whether the email is Queued, Sent, or Failed.
By : References which user, by login ID, sent the email.
Date : The date the email was sent
Time : The time the email was sent.
Note: Emails that are Queued are successfully stored in the database and will be sent based on settings in the Lucity Administration Tool.
More information about BMP Site Notifications
Current Notice Status
Notification |
Records the type of Notification given |
Notification Date |
Records the date that notification was sent. |
The notification fields can be filled out by users to keep track of when a notification went out. However, doing this does not automatically create a record in the Notice History grid. They are automatically updated when a notification is added using the Notification Update toolkit function.
Notice History grid
This grid allows users to track when they send out manually notifications. Records are automatically added to this grid when the Notification Update toolkit function is used. Email notifications sent using Lucity Notifications are tracked on the Tracking tab.
A sample of the grid appears below. Sort records in the grid by clicking on the headings. An up or down arrow (highlighted in orange below) will appear signifying ascending or descending order. The functions in the grid allow user to view, add, edit, or delete the record.
How To Add a Conversation
