Error and Event Logs

Question: Where can the error or event logs be found?

Answer: The application will log error messages to a rolling log file located in the following locations.

Program	Log	Location	Purpose
Lucity Desktop	rolling.log	%APPDATA%/Lucity/Logs on the workstation machine for the current user	This logs the use of the Lucity Desktop and Lucity Administration Tool programs on this machine for the current windows users.
	gslog.htm	%APPDATA%/Lucity on the workstation machine for the current user	This logs Lucity Desktop's attempts to communicate with and update the geodatabase.
Lucity Administration Tool		%APPDATA%/Lucity/Logs on the workstation machine for the current user	This logs the use of the Lucity Desktop and Lucity Administration Tool programs on this machine for the current windows users.

Server Logs

Lucity Web	rolling.log	inetpub/wwwroot/[Virtual Directory]/logs	This logs the activities of the Lucity web program for all users connected to it.
Lucity Services	LucityPostDB.log	%APPDATA%/Lucity On the server under the user set to run the services	This logs the Lucity Mobile Desktop DB Post service's activities.
	LucityPostDBError.log	%APPDATA%/Lucity On the server under the user set to run the services	This logs any errors the Lucity Mobile Desktop DB Post service reports.
	LucitySynDB.log	%APPDATA%/Lucity On the server under the user set to run the services	This logs the Lucity Desktop Synchronizer service's activities.
	PMWOGen_clint00X.log	%APPDATA%/Lucity On the server under the user set to run the services	This logs the Lucity PM service's activities. The file name reflects the client the services ran for. (ex. pmwogen_clint001.log)
	ProcessEmail.log	%APPDATA%/Lucity On the server under the user set to run the services	This logs the Lucity Centralized Email Notifications service's activities.

Upgrade Logs

Client Maintenance

ClientMaintenanceError.log

%APPDATA%/Lucity

on the workstation machine for the current user

This logs any errors that occur in client maintenance. This logs either as part of the Server/Database upgrade, or when run manually from the desktop computer.

DBModError.log

%APPDATA%/Lucity

on the workstation machine for the current user

This logs any errors that occur during the database update in client maintenance. This logs either as part of the Server/Database upgrade, or when run manually from the desktop computer.

Note: By default, logging for "Errors" is turned on, but additional logging options can be turned on in the corresponding logging.config.

Note: It is possible to configure the logs to write to the Event Viewer or other places. These could be written to a SQL database, a text file, or sent to emails. These alternate logging destinations will require additional coding by the end-user.