Security

Within the Security Program there are several things that need to be done to allow the Web Citizen program to work. The Web Citizen needs a user to access the databases through, and that user must have permissions to create Work Requests.

When Lucity is first install there are several groups and users included in the program. One of these default groups is the PublicWebGroup. That group by default has a user called PublicWebUser. The PublicWebUser is automatically assigned as the login that the Web Citizen app will use to log into Lucity. If this Group/User combo is still in the Lucity Security program, and they still have permissions, then the rest of these instructions are unneeded. If the user or group has been deleted follow these instructions.

Note: Technically another group and username could be used. However, it is highly suggested to use the default ones that are included.

In the Lucity Security Program click Security > User/Groups Setup.
Check for the PublicWebUser on the left side under Users:.
If the user does not exist click New User.
Fill out the User: field with PublicWebUser and click OK.
Check for the PublicWebGroup on the right side under Groups:.
If it is not there click New Group.
Enter PublicWebGroup as the Group Name and click Ok.
Select the PublicWebUser on the left and the PublicWebGroup on the right and click Associate.

In the Lucity Security program go to Security > Permission Setup
On the left select the PublicWebGroup under Groups:
On the right in the Modules tree expand the Work node and check the Work Requests box.
In the Permissions list select the General - Add and Run permissions
Click the Grant Button

Note: The Permissions Screen may look different depending on settings under the View menu.

After installing web citizen and setting up the PublicWebUser, the PublicWebUser login needs to be associated to the Lucity Web Citizen. This tells the Web Citizen app, to use this user login for access to Lucity to create requests. This step should already be done by default, but can be verified using the following steps:

In the Lucity Administration tool go to System > Settings > Web Site tab.
In the Login ID use for Citizen Website field enter PublicWebUser.
Click Save.