Available Hot Keys

Cursor Field

Initiating Action

Populated Value(s)

Loc Address

(Building Number)

F4

Populate Requestor Address

If the location requiring work is at the same location where the requestor may be reached, you can quickly populate the location address using this F4 hot key. This will carry over the building number, street direction, street name, street type, and street suffix for both the Location Address and Location Street 2 fields, as well as the city, state, parcel number, zip code, and country.

Loc Address

(Street Name)

F3

Search for Duplicates

No fields are populated with information. Instead, you will be presented with a list of existing requests with the same location address that are potential duplicates. If this is a duplicate request entry, you can select a record and the duplicate request will be merged into the previous record.

Note: This function is only available if the Find Duplicate Request by Address Block Work Option is turned on.  For further information on this option, please reference the Work Options module help guide.

Loc Address

(Street Name)

F7

Search for Previous Requests

No fields are populated with information. Instead, you will be presented with a list of existing requests that have the same location address. If you select a request, the module will open that request in edit mode.

Loc Address

(Street Name)

F8

Search for Owner

If only one matching contact is found with this address in the Customer module, and that contact has Owner information populated, the Owner data will be populated into the Notifications tab of this record.

If more than one matching contact is found, you will be asked to choose a contact. Choosing a contact will populate the Owner information (if available). Not choosing a contact will return you to the module screen.