When creating custom Crystal Reports, an agency must follow specific steps in order for the reports to work with Lucity. Several training manuals are available that explain how to create new reports from scratch.
Naming Custom Reports
Agencies should not modify the standard reports Lucity provides because these files are updated as part of every upgrade. If an agency modifies a standard report, any changes it had made would be overwritten when the next upgrade was applied.
Instead, users should either:
Converting Desktop Reports
More information about preparing custom Desktop reports for use in Lucity Web >>
Linking to Data
Connecting custom Lucity Web reports to SQL Server data >>
Connecting custom Lucity Web reports to Oracle Server data >>
Report Parameters
Lucity supports several types of report parameters. How to integrate the use of report parameters with Lucity >>