Within the Security program there are two things that need to be done before using the Lucity GIS Viewer. These are permissions to both use the viewer, and administer activation of the viewing program.
Note: All desktop permissions apply to the Lucity GIS Viewer. If a user cannot create a work order in the desktop, they will not be able to create one in the viewer.
Considerations
Which users should have access to use the Lucity GIS Viewer?
Which users should be able to manage viewer activations?