Work

Field

Function

Do Work Flow Popup Lists Filter using StartsWith or Contains

All fields that are used to select Work Flow setup items include filtering functionality. The filters can take what a user types in and match it to records in the list based on if the records' ids start with what the user typed, or if the records' ids contain what the user typed. This setting allows administrators to control how the filters function. Enter StartsWith or Contains in this field to tell the system how to filter.

Send a nightly alert if parts counts are inaccurate

Enable this to send and email whenever the nightly processes notice a mismatch between part counts. This email is sent to the list of users specified under the List of email addresses for system health notifications on the Email tab.

Show Customer Lookup and Request Lookup buttons on Request forms

This controls if the Customer and Request lookup buttons on request forms.

Show Customer Lookup button for Work Order billing

This controls if the Customer lookup button appears for Work Order Billing Info.

Show user a popup of choices to open Work Orders with

This option gives users the option of what work order view to open in Lucity web. This occurs when a user performs an action that opens a work order view and:

• This option is enabled.
• The user has permission to open more than one work order view.

If this option is disabled Lucity web will open the user's default view.