Note: This section provides supplemental information to the Lucity Services Install Guide. For additional information, see the Install Manual on the Lucity install media.
During the installation, you will be prompted for a windows user name and password. This user name and password must have read, write, and delete permissions to the CONFIG folder and MOBDB folder on the server. If you provided an incorrect user name and password, you will have to manually change it by opening the Windows Services console (Start>>Run and type Services.msc). Right click on each service and go to the Log On tab, then re-enter the credentials. In general, these services cannot run under the Local account because they require access to network resources.
If you are installing the services on a network with a domain and you manually modify the Log On information, you must include the domain with the user credentials. Use the pre-Windows 2000 form of the domain name and enter the user name in the format [DOMAIN]\[user name].
During the install, you will also be prompted for the shared CONFIG directory used by Lucity. Since the services do not recognize mapped drives, you must use UNC (universal naming convention) format to specify the directory name. If during the Services install, you incorrectly specify the config directory or do not use UNC naming, you must open the LucityPtr.ini file (locally installed in the LucityService folder) and update it. Afterwards, you may need to re-run the DSN.exe in the LucityService directory to recreate the correct System DSNs.
Note: Only re-run the DSN.exe if you made changes to the folder itself. It is not necessary to re-run the DSN.exe if you only changed the mapped drive path to a UNC location (that points to the same locations as the original mapped drive) in the LucityPtr.ini file.