Previous Topic

Next Topic

Book Contents

Book Index

Sample Knowledge Base

Based on your Work Flow Setup, some Problems may have Knowledge Base information associated with them. Below you'll see a sample of a Problem with Knowledge Base information. When you select a Problem on the form, the Knowledge Base window will appear. To view this information again, simply click the view kb button on the form.

knowledge base

See Also

Using Custom Forms

Sample Facility Request

Sample Fleet Request

Sample Scripts