Toolkit

Android Screenshot

The ITS Communications Device Action History grid contains several toolkits to add events to the grid and update the communication device record.

Toolkit

Function

Add New Communication to unattached Communication Device

Used when linking the communication device record to a communication for the first time.

  • This is only available if the Comm ID field is blank.
  • Updates the Comm Device ID field with a link to a Communication Device.

Transfer Service

Used when replacing the linked communication device with a new one.

  • This is only available if the Comm ID field is filled out.
  • Updates the Comm Device ID field with a link to another Communication Device.

 

How to link a device to a communication record

How to transfer which communication record the device is linked to