Text Messages

Email notifications can also be used to send text messages to a cell phone or pager. This keeps people in the field up to date about new requests, or work orders.

Note: The system administrator must go to the Lucity Administration Tool > System > Settings > Email tab and configure the SMTP Server, and From Email Address before the email notifications will work.

Open the Notifications module.
Click the button.
The form will open.
Enter a unique title for the notification in the Notification Label field. This is the label that will appear in relevant notification pick lists
Note: It may be useful for the title to specify that this is a text message
Select Email as the Notification Type.
Select the module this notification will be used for. This will determine what module’s notification pick list it shows up in.
Enter the email address of the pager or cellphone for each recipient in the Recipient List field. Below are two common vendors and their email configurations. For other vendors, consult the owner’s manual or visit the vendors website
- Verizon = [10 digit phone number]@vtext.com
- Nextel = [10 digit phone number]@messaging.nextel.com
  Note: When entering multiple email addresses, use a semi-colon (NOT a comma) between each address.
Enter the message to be sent into the Subject line. Do not use the email body tab unless the recipient can view extended text in a single message.
Note: All other fields will be grayed out as they do not apply to this type of notification
Click the button to save the email notification.
Note: The format from step 7 can also be used in fields that notifications pull addresses from automatically, like the employee email address field.