1. In the System Configuration > Notification Setup module, click the button to create an Notification template.
2. Give the template a unique name using the Notification Label field (required).
3. In the Notification Type field (required), select: 1|Email.
4. In the Notification Module field (required), select: 32|Customer Address.
5. Create a Subject line and, in the Message field, draft the body of the notification.
6. Click the button to save the record.

   More information about creating Notification templates

1. In the Customer Address module, select one or more Address records.
2. Click the button and select Send Email Notification | Selected Record(s). The following pop-up appears:

   

3. Select a Notification template from the list.
4. Click OK. The system sends the Notification via email to Customer records associated to the selected address(es). The customer record must have the Send Email Notif field marked and the system will use the Email Address as the recipient of the notification.

Subject:

Water Outage

Body:

We are repairing a water main break in your area and have shut off the water to the following address:

[AD_ADRBDG2] [AD_ADRSTR2] [AD_STATE] [AD_POSTAL]

Thank you for you patience

City Name - Public Works