Fields Carried over to Work Order

When a Work Order is created from a Request, the following field values are carried from the Request to the Work Order.

Request Field

Work Order Field

Request > Category

Work Order > Category

Request > Problem

Work Order > Problem

Request > Cause

Work Order > Cause

Request > Assigned Crew

Work Order > Assigned Crew

Request > Supervisor

Work Order > Supervisor

Request > Priority

Work Order > Priority

Request >

  • Loc Address
  • Loc Street Name
  • Loc City
  • Loc State
  • Loc Zip
  • Loc Address 2
  • Loc Street Name 2

Work Order > Location grid >

  • Address
  • Street Name
  • City
  • State
  • Zip
  • Address 2
  • Street Name 2

Request >

  • Affected Asset
  • Desc 1
  • Desc 2

Work Order > Asset grid >

  • Asset Rec #
  • Desc 1
  • Desc 2

Request > Request to Work Order

Work Order > Comment from Request

Request > WO User 1 - 30 fields

Work Order > WO User 1 - 30 fields

Request > Comments Grid > Comment records with the Carry Over to Work Order field checked.

Work Order > Comments grid

Note: No Work Order fields are copied back to the Request.