Uninstall Lucity Services. The services are constantly running and attempting to make updates to the database. Uninstalling the services before upgrading can help prevent potential issues.
Server/Database
We suggest an agency install the software or upgrade and run it on one desktop at this point. This makes it easy to check that the Lucity Server config folder is upgraded and available, and that the databases have upgraded properly.
Services
All agencies should install the Lucity services, which perform calculations and provide important functionality to many parts of the Lucity system.
Web
Web REST API
All agencies that use Lucity web must install the Web REST API.
Identity Server
All agencies that use Lucity must install the Identity Server
Citizen Portal
REST API
Citizen Portal REST API
Mobile Server
Document Server
Report Server
Desktop
Must be installed on each machine that will use Lucity Desktop.
Do not install desktop on servers hosting Web, Mobile Server, Services, Citizen Portal, or any of the REST APIs.
Note: We recommend closing all Windows applications before installing the Lucity software suite.
Time Zone Requirements
Lucity requires all of the Lucity components in your system to share a common time zone. This means that your database server, desktop machines, services server, and web servers all must be set to the same time zone.