Lucity Process Log

The Lucity Process Log is a tool that helps troubleshoot problems users may encounter while using the Lucity Tools. It is rare for a user to see the log because it appears automatically only when an error occurs; however, it can be turned on at any time. This log file is very helpful to Lucity Support representatives.

Note: Having the log on slows Lucity processing time.

Note: If ArcGIS Pro crashes, the contents of the log are automatically written to the %APPDATA%/Lucity/logs. directory

Options

• Log Everything - Increases the details that the program logs. This further slows Lucity processing time.
• > Clear Log - Clears out the contents of the current log.
• > Export Log - Saves the contents of the log to a desired location as an .rtf file.

Hot Keys

• CTRL + A: Selects all entries in the log.
• CTRL + C: Copies all selected entries’ text to the clipboard.
• Right-click > Copy: Copies all selected entries’ text to the clipboard.

Text Color

• Black lettering - Indicates standard logging.
• Gray lettering - Represents the extra logging added by the Log Everything option.
• Red lettering - Indicates process errors.
• Red lettering with Yellow background - Error from an external source.
• Orange Lettering - Indicates warning messages.