Documents

Field

Function

Lock and key iconPermissions

Always Delete file when document references are deleted if no other items reference file *

This setting controls whether deleting a document from EAM automatically removes the underlying file from the file share. This will happen regardless of whether the user has permission via Active Directory file permissions. Users without the Documents - Delete File permission will still be asked if they want to delete the file but the file will not be deleted.

IT Admin

Documents with file size greater than given size, are opened using file path.

Default size is 500MB

Limits the size of documents pushed to the client using the EAMdocument server. If a document is larger than the specified maximum, the system instead provides the path to the file, which the user can copy/paste into Windows Explorer. Limiting file size reduces the load on the server.

IT Admin

Enable External Document Integration

Integrates EAM with external documentation programs. When this setting is enabled, a new button appears on every grid in EAM Web. The button can be configured to link to an external document system.

App Admin

List of document types that are allowed to be added to records (allow list) **

Specifies the file types that users may attach to records in the EAM Web or Mobile programs. Enter a comma-delimited list of file extensions.

App Admin

List of document types that are allowed to be uploaded by citizens *

Specifies the file types that users may attach to records in the Citizen Portal program. Enter a comma-delimited list of file extensions.

App Admin

List of document types that are not allowed to be added to records (deny list) **

Indicates which file types users should not be allowed to attach to records in the EAM Web or Mobile programs. Enter a comma-delimited list of file extensions.

Note:   To allow users to upload videos, do not include mp4 in this list.

Default List: exe, com, dll, ocx, bat, reg, tmp, dat, scr, bak, acl, acm, cpl, ax, php, ps1, cmd, inf, inx, isu, job, lnk, msp, pif, sct, vbs

App Admin

Maximum size for uploaded document in mb (Citizen) *

Limits the size of documents that can be attached to a Citizen Portal request.

The Documents settings are used to control how the document-upload feature works within EAM Web, Mobile, and Citizen Portal.

  • Requires a restart of the affected applications to take effect.

IT Admin

Maximum size for uploaded document in mb (Internal) **

Limits the size of documents that can be attached to a record in EAM Web or when using the REST API.

This must be less than 10000 mb.

  • Requires a restart of the affected applications to take effect.

IT Admin

Path where uploaded documents are stored (Citizen)(Citizen Document Hive) *

Establishes a network path for the location in which the uploaded documents from Citizen Portal will be stored.

IT Admin

Path where uploaded documents are stored (Internal)(Document Hive) **

Establishes a network path for the location in which the uploaded documents from EAM Web and Mobile will be stored.

IT Admin

Path where uploaded Sign Library images are stored **

Establishes a network path for the location in which the uploaded pictures for the Sign Library are stored.

IT Admin

URL to Document Server ***

Designates the URL for the EAM Document Server application, which is installed with the EAM Web and Citizen Portal programs.

IT Admin

  1. * Applies to EAM Web.

    * Applies to Lucity/EAM REST API, Lucity Mobile Server.

    * Applies to Citizen Portal.