Request Grid Templates

Grid Template Name

Purpose/Features

LUCITY Building Req

This grid was created specifically for building requests. It contains request number, status, name, phone number, category, problem, and building columns.

LUCITY Equipment Req

This grid was created specifically for equipment requests. It contains request number, status, name, phone number, category, problem, and equipment columns.

LUCITY Fleet Req

This grid was created specifically for fleet requests. It contains request number, status, name, phone number, category, problem, and fleet columns.

LUCITY Non-Location Req

This grid was created for requests concerning any type of asset without a location (fleet, equipment, etc.). It contains request number, status, name, phone number, category, problem, and affected asset columns.

LUCITY Req from Customer

This grid was created for tracking citizen requests. It contains request number, status, name, contact information, category, problem, and request location columns.

LUCITY Req from Employee

This grid was created for tracking internal employee requests. It contains request number, status, name, contact information, category, problem, and request location columns.

LUCITY Req Grid Comments

This simple grid was designed for tracking request comments. It contains only recorded by, date, and comment columns.

LUCITY Req Grid Requesters

This grid was created to help track the individual parties who called in the request. Columns are provided for the caller's phone numbers, the date the request was received, the name of the caller, and the caller's address.

LUCITY Req Grid Tracking

This simple grid is designed to help track various actions in requests. It contains tracked item and description columns as well as columns to track who made the change and when it was made.

See Also

Grid Templates

Work Order Grid Templates