Web Citizen Setup

The Web Citizen portal is a way for agencies to allow their client to fill out requests for work and submit them over the internet. This section provides a step by step guide to setting up web citizen.

Installation

• For information about installing the web citizen application, read the Citizen Portal section of the Install.chm helpfile that is included with the install media.

Security

• User and Groups
• Permissions
• Assigning the user to the Web Citizen

Create Request Forms

• Citizen Request form
• Form code
• Assigning a group to the form

Settings

• In the Lucity Administration Tool under System > Settings > Web Site there are several options that affect how the Web Citizen application runs and how the form displays. Follow the link for more information about these settings

Updating Customer Database from Requests

Advanced Configurations

Customizing The Lucity Web Citizen Page

Customizing the Citizen Request Email