When a Work Order is created from a Request, the following field values are carried from the Request to the Work Order.
Request Field |
Work Order Field |
Request > Category |
Work Order > Category |
Request > Problem |
Work Order > Problem |
Request > Cause |
Work Order > Cause |
Request > Assigned Crew |
Work Order > Assigned Crew |
Request > Supervisor |
Work Order > Supervisor |
Request > Priority |
Work Order > Priority |
Request >
|
Work Order > Location grid >
|
Request >
|
Work Order > Asset grid >
|
Request > Request to Work Order |
Work Order > Comment from Request |
Request > WO User 1 - 30 fields |
Work Order > WO User 1 - 30 fields |
Request > Comments Grid > Comment records with the Carry Over to Work Order field checked. |
Work Order > Comments grid |
Note: No Work Order fields are copied back to the Request.