Work Order Scheduling

Lucity's Work Order module works with the Work Scheduler tool Work Scheduler to display Work Orders in a calendar format. The tool allows an agency to visually analyze how its workload is distributed.

To display a Work Order in the Work Scheduler, the system must have the following Work Order data:

Together, these values enable the Work Scheduler to display the Work Order on its calendar.

Setup

Estimated Duration

Lucity determines the estimated duration of a Work Order by checking two possible data sources:

The value the system locates is carried over to the Work Order's WO Duration Est(Hrs) field.

Setting Task or Work Order Duration Estimates

An agency can establish the Est Duration (Hrs) for a Task or Work Order using either a manual or automatic process:


Setting Work Schedule Defaults for Your Organization

The following settings, located under Work Options, allow an agency to configure 1) the number of hours in a standard work day and 2) the typical time work starts each day.


Setting Default Work Hours for Supervisors or Lead Workers

Supervisors or lead workers may work hours that differ from the majority of employees; therefore, administrators can adjust their hours on an individual basis.


Setting Default Work Hours for Crews

Certain work groups may work hours that differ from the majority of employees; therefore, administrators can adjust hours for established Crews.

How It Works