Error and Event Logs

The application logs events or error messages to certain rolling log files, which may be found in the following locations:

Program

Log

Location

Purpose

Lucity Desktop

rolling.log

%APPDATA%\Lucity\Logs

on the workstation machine for the current user

Records the use of the Lucity Desktop and Lucity Administration Tool programs by the current Windows user on this machine.

 

gslog.htm

%APPDATA%\Lucity

on the workstation machine for the current user

Tracks Lucity Desktop's attempts to communicate with and update the geodatabase.

Lucity Administration Tool

rolling.log

%APPDATA%\Lucity\Logs

on the workstation machine for the current user

Records the use of the Lucity Desktop and Lucity Administration Tool programs by the current Windows user on this machine.

Lucity.User.Import.exe

rolling.log

%APPDATA%\Lucity\Logs

On the workstation or services server for user running the .exe.

Records the use and import process for the Lucity.User.Import.exe.

Server Logs

Lucity Web

rolling.log

inetpub\wwwroot\[Virtual Directory]\logs

Logs the activities of the Lucity Web program for all users connected to it.

Lucity Services

rolling.log

%APPDATA%\Lucity\Logs

On the server, under the user set to run the services

Logs the activities of the Lucity PM service.

Upgrade Logs

Client Maintenance

ClientMaintenanceError.log

%APPDATA%\Lucity

on the workstation machine for the current user

Records any errors that occur in client maintenance during configuration and the database upgrade. Errors are logged as part of the server/database upgrade, or when run manually from the desktop computer.

Note: Error logging is enabled by default, but additional logging options can be turned on in the corresponding logging.config. However, if mistakes are made while modifying the logging.config the associated program will not function.

Note: It is possible to configure the logs to write to the Event Viewer or to other places, such as a SQL database, a text file, or emails. Using alternate logging destinations requires additional coding by the end-user.