Lucity provides a variety licensing options to accommodate client needs. The most common options are explained below.
Named-Product Licensing
Under a Named-Product Licensing Agreement, users purchase a number of licenses (or "seats") for each part of the Lucity suite. A license is considered to be in use when a user has a related module open; that license is released when the user closes the module.
For example, an agency owns 10 seats of the Lucity Assets program and 20 seats of the Lucity Work program. If a user has the Water Hydrant module open, the Water Pipe module open, and the Work Order module open, he is using just 1 seat of Assets (both Water modules fall within one Asset program) and 1 seat of Work.
In this situation, although the agency might have 100 users, only 10 of them could use an Asset module at the same time.
Agencies purchase Named-Product licenses for on-premise use and can use them as long as they'd like. Software support is not tied to the license purchase; instead, the agency pays for it separately.
On-Premise Use
The agency hosts all of the system resources required to run Lucity.
Named-User Licensing
Under a Named-User Licensing Agreement, agencies purchase the Lucity modules they want and a specific number of user licenses they want for the Lucity System. Each license is registered to a particular, individual user and is considered to be always in use. That is, if an agency has 20 user licenses, only 20 registered users can log into Lucity. If other users try to log in, they will be denied access because they do not have a license.
There are no restrictions on the number of users that can get into a given Lucity module; however, only those authorized (through a license) have the ability to access the Lucity system.
Implementation Options and License Expiration
Clients purchase named-user license/support packages annually for either on-premise use or software-as-a-service (SaaS) implementation. At the end of one year, the license agreement expires, and the software cannot be used until the licensing agreement is renewed.
Forty days before the license expires, Lucity begins to send daily renewal reminders via email to the agency's system administrator. (Administrators can designate who should receive the email and when notification should begin in Lucity Web > Admin Portal > Settings > System Settings > General.)
On-Premise Use
The agency hosts all of the system resources required to run Lucity.
SaaS Implementation
Lucity hosts the software, and the client accesses the software over the internet.