Show Work Order/Request Location

The Show Work Order Locations and Show Work Request Locations tools are used to locate and display a filtered set of work order or work request locations. Each tool contains four tabs of options, which can be used to control the output of the tool.

The Filter tab lists filters from the Work Order or Request module. Only items in a selected filter are displayed when the tool is run.

Note: Mark My Filters Only to only show filters for the currently logged in user.

The Dates tab helps users narrow down the records that have already been selected (using the Filter tab) based on the Work Order Start Date or the Date Request Received. Mark the Filter on Start Date of Work and then select a Start and End date.

The Spatial Filter tab allows users to narrow down the records already selected (using the Filter tab) based on their location. They can specify the area by drawing a polygon in the map, or selecting a polygon from another feature class.

Mark the Use Spatial Filter box.
Click the Select an area.... button.
Click on a location in the map to start the polygon. Each new click creates a new corner for the polygon. Double-clicking completes the polygon.
The selected area is highlighted in red, as in the example below:

Mark the Use Spatial Filter box.
Select a Map Service.
Select a Layer from the map service. (This must be a polygon feature class.)
The bottom two boxes provide a way to select a specific polygon. Use the drop-down box to select a specific feature.

The Options tab controls how the results are displayed. It provides the following options:

Click either or .
Select a filter on the Filter tab (required).
Optionally:
- On the Dates tab, check the Filter on Start Date of Work box and enter a Start and End date.
- On the Spatial Filter tab, check the Use Spatial Filter box and draw a polygon or select a feature class.
- On the Options tab, adjust the options.
Click the Show button. At the bottom of the tool, a new section appears to illustrate the search progress.
The points are plotted in a new layer that is added to the Map Layers tool and the Data Table opens.

After adding the Work or Request locations to the map, users can interact with the points using several system tools.

Map Layers

New layers are added to the map for different types of locations: One for point locations, one for lines, and one for polygons. In the Map Layers tool, users can hide layers, control transparency, or remove them completely.

Data Table

A special Work Orders or Requests tab appears on the left side of the Data Table. After selecting one of these tabs, tabs appear along the top of the table each time th user runs the Show Work Location tool. Users can select a record in the table and use one of the tools at the top to open or edit the record in Lucity Web or Desktop.

work orders tab

	Open in Web	Opens the selected record in Lucity Web.
	Open in Desktop	Opens the selected record in Lucity Desktop.
	Edit in Web	Opens a form for the selected record in Lucity Web.
	Edit in Desktop	Opens the selected record in Edit mode in Lucity Desktop.

Cursor

The cursor reacts to locations on the map:

Hover the mouse over a Work Order or Request to view a pop-up with information about it.
Click on a Work Order or Request location for a pop-up box that contains information and data table buttons that allow you to open or edit the record in Lucity Web or Desktop.

Use Clustering for Results Display Radius Cluster Size	Declutters the map by presenting nearby Work Order/Request locations as clusters. When users view locations after running the tool, the system groups Work Orders that are in close proximity as a cluster. Clicking on a cluster expands it so that users can drill down and see some individual Work Order information without zooming in. As users zoom in, the locations ungroup and display their individual locations. This option is enabled by default. The Radius dictates how close together locations must be to be grouped. The Cluster Size puts a cap on how many records a cluster can hold and still expand. If a cluster exceeds this number, users must zoom in until the cluster breaks down into smaller clusters before they can expand them.
Color code based on field	Color codes the location dots based on a field you designate. Check the Color code.... box. Select a field in the drop-down box on which to base the color coding. Choose a Color Scheme.
If a Work Order has Addresses/XYs and Assets	Tells the program which information to use for the Location search when a Work Order has both Assets and Address/XY Information. Note: This option only affects the Work Order Location tool.
Do not retrieve comment information	Omits Comment data from the search, and thereby, processes the search faster. Unmark this box to search Comments that are attached to Work Orders or Requests.