Although the Lucity GIS Viewer may be installed on a machine, the feature cannot be used until it is activated. Activation codes are unique for each computer. Permissions established in the Lucity Security TOOL control which users can use the Viewer and which users can activate it.
Lucity GIS Viewer activation codes are each tied to a separate license and machine. Therefore, when the Viewer is activated on a machine, a license is used. That license is now tied to the machine that is activated and cannot be used by any other user, even if that machine isn't actively using the Viewer.
The only way to release that license for use by another user would be to deactivate the machine.
Unlike the activation process for Lucity Mobile products, users of the GIS Viewer do not receive, or even see, the Activation Code. Instead, the code is applied automatically when the user tells the program to activate.
If the Lucity GIS Viewer needs to be deactivated on a machine, an administrator must:
Launch the Lucity Administration Tool and go to System > Activations Manager.
Select the user's activation record on that machine.
Click the Deactivate license button.
How To Activate the Viewer
The first time a user runs the Lucity GIS Viewer, the following prompt will appear if there are licenses available to activate their copy of the viewer:
Click Yes. The program is immediately activated and assigned a license.
Note: You will receive an alert if there are no available licenses.
How To Limit How Long a Device Activation Remains Valid (when not in use)
In the Lucity Administration Tool, go to System > Settings > Mobile tab.
Enter a number in the Mobile activation timeout in days field.
If someone tries to activate another device and the system is out of licenses, the Activation Manager will review current activations for any "inactive" devices. If a user hasn't used a device for the specified number of days, the Activation Manager will drop that activation and activate the next device.
How To Use the Activations Manager
In the Lucity Administration Tool, go to System > Activations Manager. The following screen appears.
Fields
Name - The device's name (i.e., the phone number).
Secret - The Activation Code for this device/user record.
User Name - The user's Lucity login.
Last Activated on - The date on which this device was last activated.
License - The type of license this device is using.
Buttons
Deactivate license - Deactivates the selected activation record and removes it from the Active list.
View Log - Displays each time the selected activation record has been activated or deactivated.
Send Email With Code - This function is not used for Lucity GIS Viewer activations because the activation occurs automatically, without entering the code.
Note: The Activations Manager is used for the Lucity GIS Viewer and Lucity Mobile applications.
What is the relationship between activation codes, users, and available licenses?
