Assigned as SupervisorThese are examples of common email notification templates to help you get started. Feel free to copy, paste them into the Notification Setup module and them modify them to meet your agencies needs.
Work Requests
Subject:
New Work Request
Body:
You have been assigned a new work request
Request: [RQ_NUMBER]
Problem: [RQ_PROB_TY]
Priority: [RQ_PRTY_TY]
Lucityville - Public Works
Subject:
There is a new request for [RQ_PROB_TY]
Body:
Request: [RQ_NUMBER]
Priority: [RQ_PRTY_TY]
Supervisor: [RQ_SUPR_TY]
Lucityville - Public Works
Subject:
Thank you for your request
Body:
Thank you for entering your request and bringing the problem to our attention. We will look into it right away and let you know when it is complete.
Number: [RQ_NUMBER]
Problem: [RQ_PROB_TY]
Location: [ADDRESS:RQ_LOC_BDG,RQ_LOC_B2,RQ_LOC_DIR,RQ_LOC_PT,RQ_LOC_STR,RQ_LOC_TY,RQ_LOC_SFX]
For inquires about your request please call 555-5555.
City of Lucityville - Public works
Subject:
Your request is complete!
Body:
We would like to inform you that your request was completed on [RQ_STAT_DT].
Number: [RQ_NUMBER]
Problem: [RQ_PROB_TY]
Location: [ADDRESS:RQ_LOC_BDG,RQ_LOC_B2,RQ_LOC_DIR,RQ_LOC_PT,RQ_LOC_STR,RQ_LOC_TY,RQ_LOC_SFX]
Thank you again for bringing it to our attention. For any further inquires about your request please call 555-5555.
City of Lucityville - Public works
Work Orders
Subject:
New Work Order
Body:
You have been assigned a new work order
Request: [WO_NUMBER]
Category: [WO_CAT_TY]
Problem: [WO_PROB_TY]
Main Task: [WO_ACTN_TY]
Priority: [RQ_PRTY_TY]
Starting Location: <#BeginRepeat 1 WKORDERLOC #> [ADDRESS:WL_ADR_BDG,WL_ADR_DIR,WL_ADR_PT,WL_ADR_STR,WL_ADR_TY,WL_ADR_SFX] <#EndRepeat#>
This work order is for these assets
<#BeginRepeat * WKWOASSET #>[AS_SEQNCE] [AS_CAT_TY] [AS_LINK1] [AS_TEXT1]<#EndRepeat#>
Lucityville - Public Works
Subject:
Work Order [WO_NUMBER] is overdue
Body:
This is a notice that work order [WO_NUMBER] is overdue.
This work order was entered on [WO_STRT_DT] and should have been completed by [WO_PRJ_DT].
If this work is already complete please login to the system and complete the work order. If it is not complete please finish the work ASAP.
Lucityville - Public Works
Subject:
Work Order Complete
Body:
This is a notice that the [WO_ACTN_TY] task on [WO_NUMBER] is complete.
Lucityville - Public Works
Subject:
Work Order Priority Change!
Body:
The priority on work order [WO_NUMBER] has changed to [WO_PRIORTY].
Please review this work order for any other changes.
Lucityville - Public Works
Fleet
Subject:
Vehicle Maintenance
Body:
This is a notice that your fleet vehicle : [FL_VEH_CD]([FL_VEH_TY]) is due for maintenance.
Please bring it into the shop or call call 555-5555 to setup an appointment within the next week.
Lucityville - Public Works