Find

The Find tool is used to search for specific Addresses, XY coordinates, Property ID tags, Assets, and Customers.

Some of these tools work only if the agency tracks the data on which the tool relies. For example, if an agency does not track property IDs, the Property ID search will not work.

How To Use the Find tool

1. Click on the Find tool. The following dialog box appears:

   

2. Select the type of search to perform:

   Find an Address

   1. Enter an Address and Street.

      Note: The program will attempt to autofill the street name as the user types.

   2. Enter other optional information, if desired.
   3. Click Find. A point appears on the map at the address location.

   Find an XY coordinate

   

   1. Select a degree format.
   2. Enter the coordinates in the Longitude and Latitude fields
   3. Click Find. A point appears on the map at the XY location.

   Find a Property

   

   1. Enter a Property ID number.
   2. Click Find. A point appears on the map at the property location.

   Find an Asset

   

   1. Select a Feature Type. This list is based on the Lucity feature classes in the map.
   2. Type in an asset number.
   3. Click Find. The assets are identified in the map.

   Search for a Customer

   

   1. Type any known information in the fields.
   2. Click Find. Any matching records will appear in the Matching Customers grid.
   3. If the desired Customer record appears in the Matching Customers grid, check the box to select it.
      • The tool attempts to locate the associated addresses for that record in the map.
      • Any information missing in the search fields is completed using data from the Customer/Address record.
   4. To create a Request, mark whether the address is the Requestor Address, the Location of Problem, or both.
   5. Click Create Request.