Disable HTML Reports

Clients with Internet Explorer 10 or Internet Explorer 11 may be unable to run the HMTL version of a report from a module, forcing them to use the PDF version instead.  Should this happen, an agency may choose to remove the HTML report option by modifying the appsettings.config file for the internal Web application.

How To Modify the AppSettings.Config

  1. Go into the installation of Lucity Web. It is located on the web server, most likely at C:\inetpub\wwwroot\LucityWeb.
  2. Edit the AppSettings.config file.
  3. Add the following line between <appsettings> and </appsettings>

    <add key="F00002.HTMLRPT" value="OFF"/>

  4. Save the file. When users log out and log back in, the View in HTML button will no longer be available when they run reports.

See Also

Advanced

Linking to Lucity Web

Linking to Lucity Webmap

Override Crystal Page Limits

Customizing the Dashboard Background Image