The tracking options allow you to select which actions are tracked in the Work Order Tracking tab.
To select tracking options for the Work Order modules, complete the following steps:
Click on the Tracking Options tab.
Select Work Orders from the drop-down menu in the dialog box.
Click on the module toolbar to enter Edit Mode.
Right-click on an option and select "Start Tracking" and "Yes" will appear in the Tracked column meaning the action will be tracked in the Work Order module. Or, select "Stop Tracking" and "No" will appear in the Tracked column meaning the action is not being tracked.