The Addresses tab features a grid where you can add new addresses or associate existing addresses with a customer contact record. For instance, one address might be the customer's residence while another might be their place of business. You can sort records in the grid by clicking on the headings. An up or down arrow (circled in red below) will appear signifying ascending or descending order. Click the heading again to change directions. You can use the functions in the grid to view records, edit records, or disassociate addresses.