WO/Req Addr Tab

The WO/Req Addr tab contains two grids that display lists of work orders and requests that list the address as the Location. Users cannot directly add records to these grids. The Work Order/Request must use the address in specific fields to link back to the Address record through these grids.

 

Work Orders grid

To link a Work Order to the Address record, the address found in the Address record's header data must be used in the in the Work Order Location grid, found in the Work Order module's Location tab.

Note: The address entered on the Work Order Location record must include as much, or more, information than the Address record. That is, if the Address record includes the Street Number, Street Name, City, State, and Zip Code, those fields must be identical in the Work Order Location record, as well.

A sample of the WO/Request Addr grid appears below. Sort records in the grid by clicking on the headings.  An up or down arrow (highlighted in orange below) indicates whether data appear in ascending or descending order.

address_wo_grid

 

Requests Grid

To link a Request to the Address record, the address listed in the Address record's header data must be used in the Loc Address fields on the Request module's Request tab.

Note: The address entered on the Work Request must include as much, or more, information than the Address record. That is, if the Address record includes the Street Number, Street Name, City, State, and Zip Code, those fields must be identical in the Work Request, as well.

A sample of the Requests grid appears below. Sort records in the grid by clicking on the headings.  An up or down arrow (highlighted in orange below) indicates whether data appear in ascending or descending order.

address_request_grid

See Also

Customer Location

Customer Contact Header Data

Address Tab

Contacts Tab

Accounts Tab

Electric Attributes Tab

Electric Meter Tab

Electric Features Tab

Utility Links Tab

Parcels

Solid Waste

WO/PMs/Requests

Custom Tab(s)

Comments Tab