Enterprise Asset Management powered by Lucity

These manuals are the new EAM manuals using a new helpguide development system for versions 21.1 and above. You can search within each of these manuals. We are expanding them and adding new information every release but if you are missing something the Legacy helpguides are below.


Covers the various components of EAM Web.

  • Dashboard
  • Web Map
  • Module Tools
  • Timesheet

For: Administrators and End Users

EAM Administration

Covers all administrative functions for EAM.

  • Installation
  • Release Info
  • Security
  • Misc component configuration

For: Administrators

EAM Integration

Covers integrating EAM with other systems.

  • Import and Update
  • Finance Enterprise Integration
  • Cognos Integration

For: Administrators and Developers

Legacy Helpguide Search

The following search and helpguides are for versions 20.3 and older.

Search Options:

Lucity Desktop

Covers Lucity Desktop functionality and settings. This includes module functionality and relationships.

For: Administrators and End Users

Lucity Web

Covers Lucity Web and Web Map functionality

For: End Users

Lucity GIS

Covers Lucity GIS setup, configuration, and functionality. This includes all tools in ArcMap, ArcCatalog, and the Lucity GIS Viewer.

For: Administrators and End Users

Lucity Import & Update

Covers how to configure and run imports using the Import & Update tool. This tool will import new records into Lucity or update existing records.

For: Administrators and End Users

Lucity Mobile

Covers Lucity Mobile (tablet app) setup and functionality for administrators and end users.

For: Administrators and End Users

Lucity Mobile Warehouse

Covers Lucity Mobile Warehouse setup and functionality for administrators and end users.

For: Administrators and End Users


Provides tips on setting up and working with the Lucity REST APIs.

For: Administrators and Developers

Lucity Data Dictionary

Covers all of the database tables used by the application and the relationships among them.

For: Administrators

Lucity Administration Tool

Covers the Administration Tool's System Settings, and configuration for Lucity Web, Web Citizen, Webmap, etc...

For: Administrators

Lucity Security

Covers the Lucity Security functionality. This includes user/group setup and assigning permissions.

For: Administrators


Covers Release Notes, Pre/Post installation checklists, and installation instructions.

For: Administrators


Covers what and how the Lucity Services perform.

For: Administrators